A 99.9% Server Uptime
The principal benefit of building your own cloud website hosting platform is that you do not have to worry about compatibility – you design a particular set of software tools in such a manner as to work with a defined set of hardware elements. The end result is something even more solid and reliable, since there are much less possible chances of failure. We’ve built our cloud hosting system atop tried and trusted hardware parts coupled with a heavily modified version of SELinux in order to create an absolutely safe environment for your personal web sites.
That is why, with each of our Linux cloud website hosting packages packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s very important that you also build your own network architecture. That’s the reason why we built a custom–configured internal network in each one of our data centers. Relying on topflight Juniper routers and switches, our internal network allows for superluminal data transfer rates and is also completely redundant.
This way you will enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, irrespective of which web hosting plan you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unhappy with our web hosting services, or if you find them inadequate, or if you decide that you need a Linux VPS hosting packages instead of a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control over your domain names even if you terminate your account with us.
24/7 Technical Support
In case you operate a web hosting firm, your tech engineers are of supreme importance. That’s why we have mindfully assembled a highly skillful group of technicians, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All support tickets are answered in under one hour and our average response time is less than 20 minutes!