Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is qualified to speedily deal with all our Linux cloud website hosting packages customers’ problems and guidance questions. Through our ticketing system, it will be possible to send your inquiry and a support staff representative will, no doubt go back to you in only max sixty minutes. Actually, practice indicates that the ordinary reply time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a group of licensed professionals who definitely are able to reply to your request asap. You can speak to the tech support staff by starting a tech support ticket from your Web Hosting Control Panel or by submitting us an email. On business days, you may also contact us on the phone or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Kensom’s Control Panel has an in depth know–how base that is built into all areas. In each part, you will find a Help press button which will load for you a list of step–by–step courses on how to employ a certain element or carry out a selected action. Moreover, we have produced tutorial video tutorials so its possible to get a better idea of the Control Panel’s interface.