Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section incorporated into our Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed toward resolving any common problem that you may possibly face, they are contributed by our support team of practiced technicians.

  • Top quality support service

  • Tutorial Video Clips

  • For users who prefer to find out how to settle a common problem by watching a tutorial video, we have added a selection of video tutorials to our Web Hosting Control Panel. All the instructional videos are very short and simple to comprehend. They offer step–by–step demonstrations of various website administration operations.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer care service and a one–hour response time guarantee. Our well–trained techs will be online for you 7 days a week to attend to your inquiries and to take care of any problem that you may possibly chance upon. Just send a client support ticket from the Help Center and we’ll respond to you in no time.