Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Guarantee

  • Each ticket that you post to the customer assist staff will be handled in about one hour. All basic questions are going to be resolved straight away. Nonetheless, if the assistance question you have sent calls for aid from a licensed admin technician, we will send the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Expert Client Help And Support Service

  • We offer 24x7 technical support through a turbo–fast ticket program included in your Control Panel. You can easily write to us whenever you want about any of the programs that come installed in advance on the virtual server, this includes the desired OS, the server admin panel and our custom produced Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Web Hosting Control Panel that is provided free–of–charge with your VPS has an included articles base. One can find a selection of detailed how–to content articles and a group of step–by–step video courses that illustrate all the basic web site administration duties. You can use them by pressing the Help or Video keys in the top right side of each Control Panel section.